Chinese organisation partnerships

Care in China, arranged for your members and the parents they look after.

For chambers, associations, community organisations and Chinese insurance brokers overseas — one accountable coordination partner, from a member's first question to follow-up at home.

Get a partnership proposalSubmit a partnership application
A coordinator with a doctor and a family in a hospital lobby

Who we partner with

Five kinds of Chinese organisations, one coordination partner.

A coordinator briefing members of a Chinese chamber of commerce

Chambers & associations

Chambers of commerce, hometown and alumni associations.

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A coordinator talking with members at a community centre

Community & media organisations

Community centres, Chinese-language media and mutual-aid groups.

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A coordinator going through a service plan with an insurance broker

Chinese insurance brokers

Brokers and service firms advising Chinese clients overseas.

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A member presenting a benefit card at the service desk

Member health benefits

Fixed-visit benefit packs for your membership.

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A coordinator with an older mother and her son in a hospital lobby

Care for parents in China

Support for members arranging care for parents in China.

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Partnership models

Four ways to work together.

Only benefit packs and confirmed orders are paid online. Annual, white-label and framework arrangements are set up by contract.

Case-by-case referral

Refer individual members as needs arise. Each case is quoted and confirmed in writing.

Confirmed orders payable online

Member benefit pack

A fixed number of coordinated services per member, with a set validity and coverage.

Trial and fixed-visit packs payable online

Annual partnership

Year-round coordination for your membership, with reporting and a service agreement.

By contract · wire or monthly

White-label service

FamilyAid delivers under your brand, with your member experience.

By contract · wire or monthly

Partnership process

From first conversation to launch.

  1. 01

    Initial conversation

    Your members, cities and the needs you see most often.

  2. 02

    Scope & proposal

    Service list, turnaround, reporting and boundaries in writing.

  3. 03

    Agreement

    Contract terms; wire transfer or monthly settlement.

  4. 04

    Launch & reporting

    Named case owner, onboarding material and regular case reports.

FAQ

Before you ask.

Case-by-case referral can start without an annual agreement. Annual partnerships and white-label services are set up by contract, then settled by wire transfer or monthly.
Trial packs, fixed-visit benefit packs and confirmed pre-paid orders can be paid online. Annual, white-label and framework arrangements are by contract.
No. The form collects only a brief summary. A secure channel is provided once a case is opened.

Chinese organisation partnership

Tell us about your organisation.

Introductions and ordinary partnership enquiries only. A coordinator replies within 24 hours on working days.

An office in the Shanghai headquarters
Coordination desk, Shanghai

UTC+8 · 09:00–18:00 weekdays

shanenguoji@familyaid.com.cn

WhatsApp +86 158 2116 4921

  • ISO/IEC 27001:2022 certified
  • Records held in mainland China
  • AAA enterprise credit rating

Medical records, imaging and pathology travel through a secure upload channel hosted in mainland China, which we send you once a case is open — not through this website, an order note or ordinary email. WhatsApp, overseas email and overseas cloud services each count as a cross-border transfer of personal information under PRC law, and we handle those separately with your consent.