Network & trust

Resources you can check, city by city.

Hospital international departments, on-the-ground coverage, the way we match specialists, and the people and credentials behind the service.

years coordinating care in China, since 2013
13
Grade-A tertiary hospitals in the network
1,000+
cities with on-the-ground service
100+
field escorts on the service team
400+
BeijingShanghaiGuangzhouChengduTianjinShijiazhuangTaiyuanHohhotShenyangChangchunHarbinNanjingHangzhouHefeiFuzhouNanchangJinanZhengzhouWuhanChangshaNanningHaikouChongqingGuiyangKunmingXi'anLanzhouXiningYinchuanUrumqi

01 · Hospital resources

1,000+ Grade-A tertiary hospitals — and the international departments behind them.

Every record carries its source, address and a review status. Thirty international departments at 29 hospitals are documented below.

30 records shown

BeijingEstablished

Peking Union Medical College Hospital

International Medical Department (Dongdan campus)

Address
1 Shuaifuyuan, Dongcheng District, Beijing (south side of the Internal Medicine Building)
BeijingEstablished

Peking Union Medical College Hospital

International Medical Department (Xidan campus)

Address
41 Damucang Hutong, Xicheng District, Beijing
BeijingEstablished

China-Japan Friendship Hospital

International Department

Address
2 Yinghuayuan East Street, Chaoyang District, Beijing (east of the main campus)
BeijingEstablished

Beijing Friendship Hospital

International Medical Centre (Xicheng / Tongzhou / Shunyi campuses)

Address
Xicheng: 95 Yong'an Road · Tongzhou: 101 Luyuan East Road · Shunyi: 1 Youyi South Street, Beijing
BeijingFirst-cohort pilot site

Beijing Tiantan Hospital

International Medical Department

Address
119 South Fourth Ring West Road, Fengtai District, Beijing
BeijingEstablished

Xuanwu Hospital, Capital Medical University

International Department (VIP clinic)

Address
45 Changchun Street, Xicheng District, Beijing
ShanghaiEstablished

Huashan Hospital, Fudan University

International Medical Centre (IMC)

Address
12 Middle Wulumuqi Road, Jing'an District, Shanghai (Building 1, 8th floor)
ShanghaiEstablished

Zhongshan Hospital, Fudan University

International Medical Department

Address
111 Yixueyuan Road, Xuhui District, Shanghai (Building 21, floors 6–12)
ShanghaiEstablished

Ruijin Hospital

International Medical Centre (Huangpu and Jiading)

Address
Huangpu: Building 10, 197 Ruijin No. 2 Road · Jiading: Building 9, 889 Shuangding Road, Shanghai
ShanghaiEstablished

Renji Hospital

International Medical Department (East / West / South campuses)

Address
East: 160 Pujian Road, Pudong · West: Building 6, 145 Middle Shandong Road, Huangpu · South: 2000 Jiangyue Road, Minhang, Shanghai
ShanghaiEstablished

Shanghai Children's Medical Centre

International (VIP) Diagnosis and Treatment Department

Address
1678 Dongfang Road, Pudong New Area, Shanghai (Building 2, floors 13–14)
ShanghaiEstablished

Shanghai General Hospital

International Medical Care Centre (IMCC)

Address
North: 85 Wujin Road, Hongkou · South: 650 Xinsongjiang Road, Songjiang, Shanghai
ShanghaiEstablished

Ninth People's Hospital, Shanghai Jiao Tong University

International Medical Department

Address
639 Zhizaoju Road, Huangpu District, Shanghai
ShanghaiEstablished

Shanghai International Medical Centre

International hospital (public-hospital specialists practising across sites)

Address
4358 Kangxin Highway, Pudong New Area, Shanghai
ShanghaiEstablished

Jiahui International Hospital

International hospital (tertiary general, international service throughout)

Address
689 Guiping Road, Xuhui District, Shanghai
ShanghaiEstablished

Shanghai Proton & Heavy Ion Centre

Proton and heavy-ion radiotherapy centre (with Fudan Cancer Hospital)

Address
4365 Kangxin Highway, Pudong New Area, Shanghai
ShanghaiEstablished

International Peace Maternity Hospital

VIP Department (international medical care)

Address
910 Hengshan Road, Xuhui District, Shanghai (Xuhui campus)
GuangzhouEstablished

First Affiliated Hospital, Sun Yat-sen University

International Medical Department (Lau Luen Hung Building, floors 22-24)

Address
58 Zhongshan No. 2 Road, Yuexiu District, Guangzhou (Lau Luen Hung Building, floors 22–24)
GuangzhouFirst-cohort pilot site

Guangdong Provincial People's Hospital

Concord Advanced Medical Centre (international medical care)

Address
106 Zhongshan No. 2 Road, Yuexiu District, Guangzhou
GuangzhouEstablished

Nanfang Hospital

Huiqiao Medical Centre (international department)

Address
1838 North Guangzhou Avenue, Baiyun District, Guangzhou
GuangzhouFirst-cohort pilot site

Clifford Hospital

International Department

Address
8th floor, International Service Centre, 3 Hongfu Road, Panyu District, Guangzhou
GuangzhouIn pilot

Sun Yat-sen Memorial Hospital

International Medical Department (pilot)

Address
North: 107 Yanjiang West Road, Yuexiu · South: 33 Yingfeng Road, Haizhu, Guangzhou
GuangzhouIn pilot

Third Affiliated Hospital, SYSU

International Medical Department (pilot)

Address
600 Tianhe Road, Tianhe District, Guangzhou
GuangzhouIn pilot

First Affiliated Hospital, Guangzhou Medical University

International Medical Department (pilot)

Address
151 Yanjiang Road, Yuexiu District, Guangzhou
GuangzhouIn pilot

Guangzhou First People's Hospital

International Medical Department (pilot)

Address
1 Panfu Road, Yuexiu District, Guangzhou
GuangzhouIn pilot

Zhujiang Hospital

International Medical Department (pilot)

Address
253 Middle Gongye Avenue, Haizhu District, Guangzhou
GuangzhouIn pilot

Sixth Affiliated Hospital, SYSU

International Medical Department (pilot)

Address
26 Yuancun Erheng Road, Tianhe District, Guangzhou
ChengduEstablished

West China Hospital, Sichuan University

VIP Medical Centre (international medical department)

Address
37 Guoxue Alley, Wuhou District, Chengdu (Huaxiba campus, outpatient building 5th floor)
ChengduEstablished

West China Second Hospital

VIP clinic (obstetrics and paediatrics)

Address
20 Section 3, South Renmin Road, Wuhou District, Chengdu
ChengduEstablished

Sichuan Provincial People's Hospital

International Medical Department (VIP centre)

Address
32 Section 2, West First Ring Road, Qingyang District, Chengdu

Source: hospital websites and official public channels, reviewed Aug–Sep 2026. Availability and policies follow each hospital's current publication.

Full hospital directory

02 · City coverage

100+ cities with on-the-ground service.

Four coordination hubs — Beijing, Shanghai, Guangzhou and Chengdu — and escort coverage across 26 provinces and all four municipalities.

  • Sichuan21
  • Guangdong21
  • Henan18
  • Anhui17
  • Inner Mongolia17
  • Yunnan17
  • Xinjiang17
  • Hunan16
  • Hubei16
  • Shandong16
  • Liaoning16
  • Guangxi14

Cities per province with escort coverage.

The Chengdu skyline from the FamilyAid office
View from the Chengdu office

03 · Key specialties & matching

Matched to the condition, not to the nearest hospital.

  • Oncology
  • Cardiology
  • Orthopaedics
  • Neurology
  • Obstetrics & paediatrics
  • Health check-ups
  • Second opinions
  • Traditional Chinese medicine

How we match

  1. 01

    Condition

    Diagnosis, reports and what the patient wants to achieve.

  2. 02

    Department

    The department that treats this condition best, not the nearest.

  3. 03

    Seniority

    The level of specialist the case calls for.

  4. 04

    Availability

    Real availability at the international department.

  5. 05

    Written confirmation

    Hospital, department and schedule confirmed in writing.

04 · 13 years & 400+ escorts

Our own people, on the ground.

On-site escorts are FamilyAid employees, supported by a Shanghai desk staffed by people with medical backgrounds.

The Chengdu service centre
Service centre, Chengdu
A case review meeting
Case review meeting
The Shanghai coordination floor
Coordination floor, Shanghai

05 · Credentials, cases & partners

Evidence, not adjectives.

01 / 07

Insurance groups served in China

Insurers whose policyholders and employees we have coordinated care for.

  • AIA
  • Manulife-Sinochem
  • MetLife
  • CITIC-Prudential
  • Aviva-COFCO
  • PICC
  • China Life
Institutional and patient cases All certificates and licences